Happy Tails Inc - St Ann, Missouri

Sam L.

My miniature schnauzer had some pretty bad matts in his fur happy tails took care of him for a very reasonable price. Other shops were quoting me over $100 to have him groomed while happy tails did it for 65

Michael Ley

As we are moving and it's our pups last day, we have to give happy tails the raving review they truly deserve. This place is his home away from home. I always run into employees who are possibly more excited than I am to see my own dog. They take the best care of the pups here and have the best service in town. I would gladly recommend happy tails to anyone and everyone around St Louis for doggy daycare and boarding. Thank you so much to everyone at happy tails for all the love you've shown Balto over the years. We will miss this place more than you could possibly know.

Kia Jones

I trust Happy Tails and my 2 large babies love going here. They are a 24/7 business not only looking out for your pets but also you. If they don't pick up on the first call, please wait and call back it due to all the amazing customers they are happy to serve that sometimes you have to call back or walk in. 5/5 recommend!

Dillon Sanders

Happy Tails lost my dog for almost 48 hours. I have been a loyal customer for four years and what happened to me this past weekend is ridiculous. I brought both of my dogs (yellow lab and black lab) to Happy Tails on Friday, June 28, 2024 at 5:45am for boarding. I was scheduled to pick them up on Sunday, June 30, 2024 before 1pm.

On Sunday at approximately 12:45pm, I arrived at Happy Tails to pick up my dogs. I paid for the boarding and then they brought, what they believed to be, both of my dogs out. They successfully brought my yellow lab out, however, they brought me the wrong black lab...

I informed Happy Tails of the mistake and was told that they would get my dog and that this happens sometimes with German Shepherds and Labradors. After waiting for about 15 minutes, a worker came up appearing to be flustered and nervous. The worker and a few other workers had a meeting behind the gated area and when she walked out to the waiting room, I was informed that my dog was no longer at Happy Tails.

Long story short, I dropped my dog off on Friday, June 28, 2024 at 5:45am, Happy Tails gave my dog to someone else on Friday at 2:30pm, and the person that took my dog on Friday at 2:30pm didn’t return my dog until Sunday, June 30, 2024 at 2:15pm. In other words, Happy Tails gave my dog away for 47.5 hours.

I was told Happy Tails would give me a refund, however, as of the time of this posting, that has not happened. Regardless of whether or not they give me a refund, they gave my dog away. It is important to note that the person Happy Tails gave my dog to assured Happy Tails it was his dog, and he initially refused to return him when they informed him of their mistake... I will not be bringing my dogs back.

Mike Hammock

Always take the girls here. The groomers do a good job and the people all genuinely care about your pets. Only complaint I can say about “grooming” categorically is that the costs are just getting way too high . It’s not a Happy tails specific problem, it’s a widespread problem. I hope that costs come back down soon. I recommend a hat you check this place out and see if you appreciate the people as much as I do.

Paula Elliott (MortalMombat)

If only I could find a hair salon where I could be transformed like the Happy Tails groomers changed my Fergus! Perfect Welsh Terrier grooming every time. Kim is amazing! See our before and after pics.

Julie Maintz

I have been using Happy Tails strictly for grooming for years. I cannot say enough about the stellar customer service. The people are what make Happy Tails so great.
If you are considering using Happy Tails for any of their services, i highly recommend you do.

Michail Pernik

We left our dog with them perfectly healthy, he came back with a terrible limp on his back legs. Found out today he developed intervertebral disc disease and will be paralyzed the rest of his life. This develops from being dropped, or falling. We called Happy tails and their response is we’re not responsible for any injuries that happen during our care. BEWARE ABOUT LEAVING YOUR ANIMALS HERE!!!