Ameripet Hotel & Pet Center - Idaho Falls, Idaho

Trina Batte

Nova and I LOVE the staff at AmeriPet!! ? She is always so excited to go play with her friends. The staff are always excited to see her as well. She goes twice a week. You can schedule a spa/bath day also.
They even celebrate her Bday ? ?
Thank you, THANK YOU for loving Nova! Best part, she sleeps like a baby on play days.

Sabrina Walker

We love Ameripet. The staff is extremely friendly, and they take great care of my pets. I've boarded my two cats and one dog there one time, so far. They took great care of them. We take my extremely energetic Labradoodle there every two weeks for a doggy daycare visit. He loves it. The staff seems to like my dog, who is a large dog, and a handful. They are so good to him. My dog has doggy friends there, and he loves going. I definitely recommend this place.

Anneke Wood

They didn’t give my dog any of his toys!

How do I know? I always leave my dog with treat dispensing toys at drop off. I shove some bread in the holes so the treats don’t fall out in the bag. When he comes home, the bread is always gone and the toys are always empty of treats. This time, the bread was still shoved in the toys as if they never came out of the bag.
Like many pet owners, the thought of my pet sitting alone in a kennel with nothing to do for 3 days is heartbreaking. It also makes me question the other care my dog receives while there.

I’m giving 2 stars because the staff up front always seems really nice and my dog comes home alive.

Jessica Rose

I just picked up my pooch this morning and they did a wonderful job looking after my boy Zues! The staff is incredibly kind and you can tell they genuinely love what they do. I will definitely be bringing him back when we're gone. Thank you Ameripet!

Nick Munson

They’ve been great to work with. We use them frequently for our two dogs and the service and support have been top notch. Happy to continue supporting them.

Cheyenne Wade

We took our boys there for boarding and play. We picked them up and found they had only gotten their medicine one day of their five day stay. We also found they had only one cup of food gone for each dog. We think they got the food the center provides despite being on the vet recommended sensitive stomach food (nobody could verify if they had been fed or what food was given). We discussed our concerns and they gave a partial refund and implemented a new medication tracking system which is why I gave two stars. Hopefully the new system prevents this from occurring to others.

Amy Erickson

We were on a trip to Yellowstone and thought having our 2 small dogs closer to us would be better than finding somewhere close to home. This is the first time they have been boarded. I did not know what to expect and can only tell my story. The staff was super nice and the dogs were safe there which is why they have 2 stars. I can only imagine how difficult it would be to keep a dog daycare and boarding facility smelling good. There was not a poop smell which is good but the grooming/ bathing station is right at the front so wet dog is the smell. It is great they offer bathing before pick up. After 7 days it was a nice add on ($) because we still had hours to drive home.
We brought our dog beds and explained at drop off as well as on the admittance form that one of our dogs is only 5 months old and chews. There is a camera system you can log into between 630 pm and 630 am. The website shows a nice private VIP Room which I paid for. This is what made me feel good about taking them there. I could not access the first 3 nights of their stay due to login errors. I was saddened when I did login. My dogs were on a concrete floor, had it not been for their little beds I don't think they would have anything. There was nothing in there but the blanket and toys we brought. They seemed depressed which I kind of expected. No matter how late we checked the lights were still on. So basically our dogs who are used to being cuddled up on our sofa with us were in a room that resembled a prison cell for 7 days with no dark time and of course constant dog noise. I inquired about the conditions. The reasons was that the young pup had started chewing the couch so they took all the furniture out. What kind of dog facility doesn't have an alternative solution? Our puppy daycare facility at home has big bulky playground items like they have on a preschool playground. Chew resistant. Also, 2 of the dog toys we brought had big chunks eaten from them which means our little dog ingested them. Common sense to me would be to take those toys out. This experience broke some of our dogs spirit a little. Some just by situation and some by the circumstances. Like I said, the staff was nice and our dogs were safe but if I had to fork over $600 again I wouldn't do it for the situation we were in. In fact I would have asked for a credit but was to upset to even talk to them about it. I truly hope others have a great experience here. We were not happy overall. One mistake I made was not asking to see the actual room they were staying in. The photos show the website vip room and the other photo is a screen shot of us watching them. I'm just heart broken. I'm not sure how to move forward traveling.

T B “BiltyBabe”

Our pups love going here. They walk through the door and forget about mom and dad. We honestly can’t see ourselves taking our fur babies anywhere else. Super flexible, amazing staff.